What information do we collect?
When you enter any information on our website form or in any other way, we automatically collect and store the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.
(b) information that you provide to us for the purpose of booking an appointment via our website services or by email.
(c) any other information that you choose to send to us.
We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect your information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
Why do we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
To contact you and provide our services;
To provide you with ongoing assistance and support
To be able to contact our visitors and users with general promotions
To collect statistical data in order to improve our services
To comply with any applicable laws and regulations.
How do we store, share and disclose information?
Our company is hosted on the Wix.com platform, which provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Whilst we will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Notice, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
Your personal details will be used for the reasons stated in the above section and will not be shared with third parties, so you can rest assured.
How long will you keep my data?
We do not keep your personal information for longer than necessary for our business purposes or for legal requirements. For example:
Data relating to product orders are kept for 7 years to comply with our legal and regulatory obligations.
We will keep details of your address, room measurements and the products we have sold to you for 5 years after you have purchased our products or services, in case you decide to use our services again.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to keep track of you whilst you navigate the website and prevent fraud and increase website security. We will use the persistent cookies to enable our website to recognise you when you visit, keep track of your preferences in relation to your use of our website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.